How can I pay with insurance?
If you do not have access to credits, some counselors provide the option to pay with insurance.
To see if a counselor accepts insurance, you must view their profile. Under the “Schedule” button there will be a box for insurance accepted. Bear in mind, not all counselors work with insurance providers.
Our counselors can help you go through the reimbursement process for using insurance, but keep in mind that not all insurance companies provide out-of-network reimbursement. It is best to contact your insurance provider first to understand their requirements.
If you wish to go through the insurance reimbursement process, please let the counselor know you will need a "superbill". If your counselor cannot provide this, please reach out to support@bettermynd.com.