How do I join my counseling session?

You can join your BetterMynd session 15 minutes before it is meant to start.

To join your session:

  1. Log in to your BetterMynd account
  2. Scroll to the middle of the page, and select the Join Session button.
  3. Your counselor will join at the start of the session.

If it is 15 minutes before the start of the session and the button does not appear, please refresh your page.

If you run into any issues accessing your session link, please email support@bettermynd.com. Keep in mind that the Join Session button will not appear until 15 minutes before the session start time.